Returns and Exchanges


RETURNS

If for any reason you are not happy with your purchase you can return your item for a refund, provided it is sent back to BLAKCHAOS within 14 days of purchase. Refunds will be processed within five days of BLAKCHAOS receiving your return and a confirmation of this will be emailed to you.

Items must be returned in the original condition as received by you and in their original packaging. 

We recommend you ship your return with a trackable and insured method in case your package is lost. Please keep a record of your tracking number.

*Earrings, make-up, skincare and beauty products cannot be returned for change of mind due to hygiene reasons

ONLINE FACTORY SALE ITEMS

Online factory sale purchases are final. They cannot be exchanged or refunded. You can email us at shop@blakchaos.com with any queries. 

EXCHANGES

If you find you would like to exchange your size, style or colour please detail this on your enclosed return form. Exchanges must be returned to BLAKCHAOS within 14 days.  

Items must be returned in their original condition as they were received in and in their original packaging.

We will cover the shipping costs of your replacement; we do however ask you to pay for the return shipping costs of your exchangeable items and returns.

*Earrings, make-up, skincare and beauty products cannot be returned for change of mind due to hygiene reasons.